Owning Your Private Jet

Owning Your Private Jet   It doesn’t matter how you acquire your private jet; whether you purchase it new, used or are promoted to the position in your company where you are the new king of the jet. That jet is now yours. At some point the discomfort will set in when you realize it just doesn’t feel “right.” That realization is usually articulated with the simplest question on a late night transcon flight:   Do you think I could get a real coffee mug? Do you think we could get Good-n-Plenty on board? Can we get different pillows? This looks good but hurts my back.   At that point I always answer with a statement that seems to confound even the most brilliant corporate leaders. I tell them it’s their jet and they can have whatever they want on board. I am always met with a complet ...

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Catering 101

    If you are reading this article, then you have probably been surprised and disappointed by a catering order or two in your day. It can be difficult to stay focused when that happens and time is of the essence so usually this involves a quick call to the caterer and some spirited conversation. Even more often it simply involves muttering and ranting on social media about how things turned out so badly.   Catering mishaps are usually a two-way street and like any good relationship; good communication is the key to getting things the way you want them. You must first have a very clear understanding of what you want, how you want it and what your specifications and limitations are. You must then communicate all of this clearly and concisely to your catering partner who is wo ...

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Don’t Shop, Adopt!

May 16 is a big GOTCHA day in this house. A day celebrated joyously every year as we remember the day we brought home Buddy and Shiloh from the shelter in 29 Palms, CA. Neither Buddy or Shiloh are with us any more, but the joy they brought us changed us forever.   After losing our beloved Bob to Hemangiosarcoma, we were finally ready to take the plunge and bring more paws into our home. We watched Petfinder.com faithfully and checked the rescue sites since we were favoring a Golden or Golden mix. For one reason after another we struck out. Finally one day two new dogs came in to a local shelter. They didn’t have names, just numbers. I wasn’t interested in the eight year old because we had just lost an 8 year old and I couldn’t bear to risk that again so soon. I was a ...

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CRM for Dummies

The subject is usually doomed from the start for those of us who get it in safety training or any other aviation related course. Often it is tucked in right after lunch to ease you into the afternoon and few pay attention. Quick: What is CRM anyway? CRM’s primary purpose is to make optimum use of ALL resources available to promote enhanced situational awareness, teamwork and communication to enhance safe and efficient operations. Sounds great right? Too bad it often stays right there in the classroom… Thankfully most operations have discreetly built CRM into their daily SOPs and checklists, but it can really fall apart when you have that “player to be named later” join you. I’m talking about the contract third crewmember, the wild card in the equation. Some operations have a well-oiled mac ...

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Fine Tuning A Craft

Every profession has well-defined roles within it. Aviation, the military and medicine lead the way in articulating precise roles within specific chains of command. Some of the support roles have more flexibility and can be adjusted to fit a client’s needs and should be to make sure we remain responsive in this fluid and competitive environment.   The corporate flight attendant is one of these roles and is a spectacular way to allow a private jet to become a true personal asset for an individual or corporation. Make no mistake about it, the flight attendant is primarily on board for safety reasons and is highly trained in skills that nobody ever even wants to think about. Repetitive drills make a flight attendant’s reactions instinctive in an emergency to fight a fire, eva ...

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